---
title: Smart Concierge (Echo) | Knowledge Base
description: How to use and manage Serenity's Smart Concierge devices, including family video calling.
---

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1. [Knowledge Base](https://knowledge.serenitysmart.com/migration)
2. [Smart Concierge (Echo)](https://knowledge.serenitysmart.com/migration/smart-concierge-echo)

# Smart Concierge (Echo)

 How to use and manage Serenity's Smart Concierge devices, including family video calling.

## Echo Family Calling

- [How to Video Chat Via a Resident's Secure Echo Device](https://knowledge.serenitysmart.com/migration/how-to-call-secure-echo-device)
- [How to place a video or voice call from Alexa app on mobile device to Echo Show in resident's room](https://knowledge.serenitysmart.com/migration/how-to-place-a-video-or-voice-call-from-alexa-app-on-mobile-device-to-echo-show-in-residents-room)

## Rotating Cards

- [Can I submit a custom card request for our Echo devices?](https://knowledge.serenitysmart.com/migration/can-i-submit-a-custom-card-request-for-our-echo-devices)

## Daily Check-In

- [How do I manage the check-in process?](https://knowledge.serenitysmart.com/migration/how-do-i-manage-the-check-in-process)

- [How do I?](https://knowledge.serenitysmart.com/migration/how-do-i)
- [FAQs](https://knowledge.serenitysmart.com/migration/faqs)
- [Getting Started](https://knowledge.serenitysmart.com/migration/getting-started#main-content)

    - [Download the mobile app](https://knowledge.serenitysmart.com/migration/getting-started#download-the-mobile-app)
    - [Log In for the First Time](https://knowledge.serenitysmart.com/migration/getting-started#log-in-for-the-first-time)
- [Echo Calling](https://knowledge.serenitysmart.com/migration/echo-calling)
- [Smart Concierge (Echo)](https://knowledge.serenitysmart.com/migration/smart-concierge-echo#main-content)

    - [Echo Family Calling](https://knowledge.serenitysmart.com/migration/smart-concierge-echo#echo-family-calling)
    - [Rotating Cards](https://knowledge.serenitysmart.com/migration/smart-concierge-echo#rotating-cards)
    - [Daily Check-In](https://knowledge.serenitysmart.com/migration/smart-concierge-echo#daily-check-in)
- [Internal Census Issues](https://knowledge.serenitysmart.com/migration/internal-census-issues)

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