Knowledge Base
Serenity Website
Smart Concierge (Echo)
How do I?
FAQs
Getting Started
Download the mobile app
Log In for the First Time
Echo Calling
Smart Concierge (Echo)
Echo Family Calling
Rotating Cards
Daily Check-In
Internal Census Issues
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Knowledge Base
Smart Concierge (Echo)
How do I?
FAQs
Getting Started
Download the mobile app
Log In for the First Time
Echo Calling
Smart Concierge (Echo)
Echo Family Calling
Rotating Cards
Daily Check-In
Internal Census Issues
Smart Concierge (Echo)
How to use and manage Serenity's Smart Concierge devices, including family video calling.
Echo Family Calling
How to Video Chat Via a Resident's Secure Echo Device
How to place a video or voice call from Alexa app on mobile device to Echo Show in resident's room
Rotating Cards
Can I submit a custom card request for our Echo devices?
Daily Check-In
How do I manage the check-in process?
